Returns & Exchanges
Due to the perishable nature of our cold-pressed juices and fresh food, we are unable to accept physical returns once a delivery has been completed. If you are unsatisfied with your order or received damaged items, please contact our support team within 24 hours for a resolution.
Return Process
- 1.Inspect Your Order
Thoroughly check your delivery upon arrival to ensure all juices and meals are present and the temperature seal remains intact.
- 2.Document Issues
If there is any damage or quality concern, take clear photos of the product and the packaging label to help us process your claim.
- 3.Contact Support
Email our customer care team at support@juicepress.com within 24 hours of delivery, including your order number and any supporting photos.
- 4.Receive Resolution
Our team will review your request and issue a replacement, store credit, or refund to your original payment method for any qualifying quality issues.